Recently Ultimo, a leading software provider for maintenance and asset management, has released a trend report highlighting the top 3 challenges for the maintenance manager. As the report shows, one of the bigger challenges is to manage knowledge within the maintenance team (“Kennis borgen binnen de Technische Dienst”). In more than 50% of the cases, as soon as a maintenance engineer leaves the company, on average more than 10 years of experience walks out the door. You can download the free e-book here.
Why do you need to manage technical knowledge?
As soon as people leave your maintenance team, you need to rely on the documents and information they have left behind. This data can be in many formats and can reside in any system or network location you are using inside your company. You need to make this information available in such a way that even external service engineers, assisting your maintenance team, are up-to-speed quickly to do their work.
Quickly finding what you need: Smart P&ID’s
Across the industry, so-called Process and Instrumentation Diagrams (P&ID’s) look the same and can help service engineers, without any experience with the plant they are working on, to quickly understand the process and decide what needs to be done.
How much time would it save your engineers if they can open up an existing P&ID (for example in PDF format) and simply click on equipment to know everything about it? To call up the most recent certification, working instructions and maintenance history, without the need to login into the maintenance system or any other system that hosts the asset information?
Viewport can realize this vision and make your P&ID’s smart!
Viewport will help you navigate from your P&ID’s, loop diagrams, procedures, manuals and other documentation, to relevant functional locations and equipment data, including real-time data from OSIsoft PI or Aspentech. Support for point clouds and 3D pictures, also on mobile devices, ensures your existing assets — and your maintenance manager — will be ready for the future.
Combining the power of Viewport and Ultimo CMMS
Our customers, some of which are running Ultimo CMMS, are using Viewport to quickly find everything the maintenance team needs without the need to search for it. Sounds too good to be true? Have a look at the short video below or book a 15 minute demo, and find out why our customers running Ultimo CMMS are so enthusiastic about Viewport.