Speed up your QA processes

Changes to assets need to be reflected in your as-built documentation. But which documents are affected by a change?

OpenText Content Server offers functionality to cross reference documents and initiate change workflows to control work in progress. This cross referencing is mostly a manual process and stops at the document level, causing for inefficiencies and incomplete updates in as-built documentation.

By integrating OpenText Content Server with Viewport, the QA process is sped up by automating the cross references. Viewport continuously monitors the content of your documents and drawings, cross referencing it against various data sources including maintenance systems. Viewport can pinpoint the exact location where document numbers and tag numbers are mentioned inside a document or drawing. The cross-references are easy to inspect and validate due to Viewport’s unique document viewer that can highlight tags and drawing references with a single click.

Powered by Viewport, your QA and QC staff can immediately identify all content affected by a change. There’s no need anymore to manually cross reference items, saving precious time and money.

Share important technical data, while safeguarding your data

During maintenance, a lot of people need access to technical asset documentation. How do you inform your maintenance crew — usually doubled with temporary staff — without handing over editable source documentation, such as Excel and DWG files, and without requiring everyone having access to your OpenText environment and other source systems?

Viewport converts any source file to PDF files, making it easy to distribute. The built-in viewer allows personnel and contractors to view any type of document from any of the connected systems, in a web browser on a laptop or mobile device. Authorize your maintenance crew to these smart and hyperlinked documents stored in Content Server while preventing them from downloading source documents.

Viewport adds the following features to OpenText Content Server:

  • Automatic generation of cross references between items, as if manually applied!
  • Turns Content Server into a 360° asset dashboard that shows content from any source, not only Content Server but also (temporary) file shares, maintenance systems such as Ultimo or Maximo, etc.
  • Automatic extraction of metadata from any content item, such as DWG’s, Office documents and (scanned) P&ID’s
  • Easily highlights tags and other keywords in the document, eliminating the need to do a painstaking search for items of interest once you have located a document.
  • Adds hyperlinks to tags and keywords that enable you to quickly view asset information and all related documents that mention this tag or asset
  • Fully customizable viewer that allows e.g. color coding, glossary terms, etc.

How does Viewport enhance OpenText Content Server and xECM?

OpenText offers a number of solutions for asset information management with Content Server at its core. To achieve an even more seamless integration between OpenText Extended ECM for Engineering and OpenText for Plant Maintenance, the integration with Radial SG Viewport delivers an additional edge for existing users.

Radial offers an OpenText extension that adds an additional tab (Configuration within the OpenText Perspective Manager) which shows the Engineering related “As-Built” documents which are connected by tags to a specific SAP Object (like a Functional Location).

Viewport adds advanced viewing and linking to the standard OpenText interface

Existing users will use OpenText Extended ECM for Engineering Vault as they are used to. Viewport just adds extra capabilities, like showing which items are related based on the contents of each document.

When opening a document, the ViewPort portal is refreshed showing the information of this particular document.

Viewport recognises and highlights tags in any document

What to do with older documents and scanned images? Viewport can recognise tags in hundreds of thousands of documents and when viewing these older files, you can easily see tags and click on them to find related content. Viewport’s superior tag recognition saves the time to manually run through each document and find what is relevant.

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